Responsible Gaming
Online gaming on tgp is meant to be entertainment — nothing more. This page covers how tgp supports responsible gaming for all Philippine players, and what you can do to keep your gaming experience positive.
Our Commitment
For most people in the Philippines who play on tgp, online gaming is exactly what it should be — an enjoyable way to spend spare time. Whether it's a few spins on a slot, betting on a PBA game, or joining a live baccarat table, the experience is meant to be entertaining and well within whatever each person can comfortably afford.
The issue arises when gaming shifts from being something you choose to do for fun to something that feels difficult to stop — or when it starts putting real pressure on your finances, your time, or your relationships. That's where responsible gaming matters, and it's something tgp takes seriously as a platform built for Filipino players.
Responsible gaming is not about discouraging people from playing. It's about making sure the tools are in place, the information is clear, and every player has what they need to stay in control of their experience.
Core Principles
Treat every session the way you would a meal out or a movie — an enjoyable expense within a budget, not an investment.
Set your PHP budget before you start. Once it's gone, the session is over — regardless of what happened during it.
Long sessions can affect decision-making. Set a time limit alongside your PHP limit before every session.
Every game category — from slots to sports betting — involves variance. Chasing losses almost always makes things worse.
Platform Tools
Set a personal PHP deposit limit on your tgp account — daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted for that period. You can reduce your limit anytime; increases take time to process to allow reflection.
Enable session time notifications in your account settings. tgp can alert you when you have been playing for a defined period, giving you a natural pause point to reassess and decide whether to continue.
If you want a short break from gaming, you can request a cooling-off period from the tgp support team. During this period, your account will be temporarily suspended — giving you time away from the platform.
For players who feel they need a longer break, tgp offers self-exclusion. Contact support to close your account for an extended period. During self-exclusion, you will not be able to access your account or receive promotional communications.
Promotional offers are optional. If you feel that bonus offers are encouraging you to play more than you would like, you can request to be removed from all promotional communications through your account settings.
If you are concerned about your gaming habits, or you want to activate any of the above tools, the tgp support team is available around the clock. Reach us at the email address shown in the footer of this page.
Know the Signs
Most people who play on tgp never experience any issues with their gaming habits. But for a small number of players, online gaming can develop into a pattern that causes real harm. Knowing the early signs matters — and addressing them sooner rather than later makes a difference.
The signs that gaming might be becoming a problem are not always obvious at first. It might start as playing a bit longer than planned, or depositing more than you intended. Over time, some patterns are worth paying attention to.
Ask Yourself Honestly
If you answer "yes" to several of these questions, it may be worth taking a break and speaking to someone you trust.
Do you find yourself spending more money on gaming than you originally intended, or more than your budget allows?
Do you continue playing to try and win back money you have already lost — sometimes called "chasing losses"?
Do you feel restless, irritable, or anxious when you are unable to play, or when you try to cut down?
Has gaming started to affect your work, studies, sleep, relationships, or daily responsibilities?
Have you ever borrowed money, sold items, or skipped important payments in order to fund gaming?
Do you hide how much time or money you spend on gaming from the people close to you?
Answering honestly — even just to yourself — is a valuable first step. If you recognise some of these patterns, you are not alone, and there are practical steps you can take. The tools on tgp described above are a good starting point. Taking a break, setting tighter deposit limits, or activating self-exclusion are all options available to you.
Practical Advice
Decide on a specific amount in Philippine Peso that you are comfortable losing before you open the game lobby. This is your entertainment budget for that session — not a target to hit, and not a limit to push.
Decide how long you plan to play before you start. When that time is up, stop — regardless of whether you are winning or losing. Time limits are just as important as money limits.
If you lose your session budget, close the game and walk away. Chasing losses means depositing more in the hope of recovering what you lost — a pattern that almost always leads to greater losses, not recovery.
Step away from the screen regularly, even during a winning session. Extended play sessions affect judgement and make it harder to make clear decisions about when to stop.
If gaming has become a source of stress rather than enjoyment, talking openly about it — with a friend, family member, or a professional — is one of the most effective things you can do.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are all available at no cost. These tools exist specifically so that players in the Philippines can manage their gaming without having to rely on willpower alone.
Age Protection
tgp is strictly for players aged 21 and older. Age is verified during the account registration process, and KYC documentation — a valid Philippine government-issued ID — is required before any withdrawal can be processed.
If you share a device with younger members of your household — whether in Manila, Cebu, Quezon City, Davao, or anywhere else in the Philippines — please take steps to keep your tgp account secured. Log out after each session, do not share your login credentials, and consider using device-level parental controls where appropriate.
If you suspect that a person under 21 has gained access to a tgp account, please notify us immediately at [email protected]. We will investigate and take immediate action.
Common Questions
Play Responsibly
If you are ready to play on tgp, we are glad to have you. Create a free account, set your PHP deposit limits, and enjoy the game lobby — all with responsible gaming tools available from day one.
21+ only. Online gaming involves financial risk. Never gamble more than you can afford to lose.